Eb33 platform's Terms & Conditions –
Everything Explained in Plain English

01 Introduction & Eligibility

Eb33 (hereinafter referred to as the "Platform", "we", or "Company") is an online gaming and Sports Betting platform based in Bangladesh. By accessing the eb33 website (https://eb33.ws), mobile app, or any related services, you are deemed to have automatically accepted these Terms & Conditions.

These Terms & Conditions constitute a legally binding agreement between eb33 and all its users. If you do not agree to these terms, please refrain from using the platform.

Who Can Use This Service

• Individuals aged 18 or above.
• Individuals who are legally competent and reside in Bangladesh.
• Those who do not reside in any jurisdiction where online gaming is prohibited.
• Those who have not previously been banned from eb33.

02 Account Registration

Opening an account at eb33 is completely free. However, you must provide accurate and complete information at the time of registration. Accounts created with false or incorrect details may be closed at any time.

Information Required at Registration

• Full Name (as per National ID)
• Date of Birth (must be 18 years of age or older)
• Active mobile number (linked to bKash / Nagad / Rocket)
• Email address (each email address may only be linked to one account)
• A strong password (at least 8 characters, including numbers and special characters)

KYC Verification

Before your first withdrawal, or for transactions above a certain amount, eb33 may require identity verification (KYC). This process may involve submitting a copy of your National ID or passport along with a selfie. Withdrawals may be temporarily placed on hold until KYC verification is complete.

Account Security

Keep your account password and login credentials strictly confidential. If you suspect any unauthorized access to your account, notify our support team immediately. You are primarily responsible for maintaining the security of your own account.

03 Deposit & Withdrawal Policy

Eb33 supports easy deposits via Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

• Minimum deposit amount: ৳200 (two hundred BDT)
• Maximum single deposit: ৳50,000 (fifty thousand BDT)
• Daily maximum deposit: ৳1,00,000 (One Lakh BDT)
• Deposits are generally credited to your account instantly.
• Only use payment methods registered in your own name.

Withdrawal Policy

• Minimum withdrawal amount: ৳500 (five hundred BDT)
• Maximum single withdrawal: ৳30,000 (Thirty Thousand BDT)
• Daily maximum withdrawal: ৳50,000 (fifty thousand BDT)
• Withdrawals are typically processed within 15 minutes to 24 hours.
• KYC verification must be completed before your first withdrawal.
• Wagering requirements must be met before bonus funds can be withdrawn.

04 Bonuses & Promotional Offers

Eb33 regularly offers a variety of bonuses and promotional offers. These are subject to specific terms and conditions, and failure to meet the requirements may result in the bonus being forfeited.

General Bonus Terms

• Each bonus offer has its own wagering requirement (typically 5x to 30x).
• If the wagering requirements are not met within 30 days of receiving the bonus, the bonus will be forfeited.
• Multiple bonus offers cannot be used simultaneously unless explicitly permitted.
• The welcome bonus is available to new users only and can be claimed once.
• The maximum withdrawal from bonus winnings may be capped at 5 times the original bonus amount.

Reasons for Bonus Cancellation

• If registration is completed using false or fraudulent information.
• If bonus conditions are not met within the specified time frame.
• Attempting to claim bonuses through multiple accounts.
• Exploiting any system bug or glitch to obtain a bonus.

05 Betting Rules

Specific rules apply to Sports Betting, Live Casino, lottery, and all other games on eb33. These rules apply equally to all users.

Sports Betting

• Once a bet has been accepted, it cannot be modified or cancelled.
• If an event is cancelled or postponed, eb33 will determine whether bets are to be refunded.
• In live betting, bets may be voided in the event of a disconnection or technical issue.
• Eb33 reserves the right to void any bets placed at incorrect odds.

Casino & Live Games

• All games are powered by internationally certified RNG technology.
• In the event of a disconnection, the outcome of any active game will be recorded on the server and shall be considered final.
• Eb33 reserves the right to void any abnormal winnings resulting from a software bug or error.

Betting Limits

Minimum and maximum bet limits apply to each game and betting market. VIP members may place bets at higher limits. Bet limits are subject to change at any time.

06 Prohibited Activities

The following actions are strictly prohibited on the eb33 platform. Violations will result in permanent account closure and, where necessary, legal action.

• Money Laundering: Using eb33 for any form of illegal money transactions is strictly prohibited.
• False Information: Submitting false or fraudulent information during registration or KYC verification.
• Bots & Software: Using automated software, bots, or algorithms to play games or place bets.
• System Hacking: Attempting to breach the platform's security systems.
• Using Another Person's Account: Accessing or using another person's account.
• Combined Betting: Attempting to collude with others to defraud the system.
• Underage Accounts: No one under the age of 18 may open or use an account.

07 Account Closure & Suspension

Eb33 reserves the right to temporarily or permanently close any account for any reason. Users may also choose to close their account voluntarily at any time.

Grounds for Account Closure by eb33

• Violating the terms and conditions.
• Where a user fails KYC verification or submits fraudulent documents.
• If your account has been inactive for an extended period (12 months).
• In cases of suspected money laundering or fraud.
• Operating multiple accounts.

Account Closure by User

If you wish to take a break from eb33 or close your account voluntarily, please contact our support team. Upon requesting self-exclusion, your account will be suspended for any period ranging from 30 days to 5 years.

08 Responsible Gaming

Eb33 believes gaming is for entertainment — not addiction. We provide responsible gaming tools on our platform and are committed to supporting players who may be experiencing difficulties.

Responsible Gaming Tools

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Session Limits: Set a limit on how long you play in a single session.
• Self-Exclusion: Suspend your account temporarily or for an extended period.
• Reality Check: Get reminders at set intervals showing how long you've been playing.
• Loss Limit: An automatic game-stop feature that activates once a set loss limit is reached.

If you notice any signs of gaming addiction, please Responsible Gaming Visit the page and seek professional support.

09 Intellectual Property & Copyright

All content on the eb33 platform — including logos, designs, software, text, graphics, and other materials — is the intellectual property of eb33 and is protected by copyright law.

• Using eb33's logo or brand name without prior authorization is strictly prohibited.
• No part of the platform may be copied, modified, or distributed.
• Browsing the site for personal, non-commercial purposes is permitted.

10 Limitation of Liability

Eb33 is committed to delivering the highest quality service. However, eb33 will not be held liable for any losses arising from the following circumstances:

• If a game is interrupted due to loss of internet connection or a technical issue.
• Where a transaction is delayed due to a fault on the part of a third-party payment provider.
• If account credentials are compromised due to the user's own negligence.
• Where services are disrupted due to natural disasters or force majeure events.
• Where services must be restricted due to legal obligations.

11 Privacy Policy

Learn how your personal data is collected, stored, and used in our detailed Privacy Policy explained on the page. The Privacy Policy carries equal weight alongside these Terms & Conditions, and together they form one complete agreement.

• Your information will never be sold to third parties.
• Information may be disclosed when required by law or by directive of the relevant authorities.
• Third-party services may be used to carry out required security verifications.

12 Contact & Complaints Process

If you have any questions or concerns about these terms and conditions, please get in touch with us. eb33's support team is available 24/7, seven days a week.

Complaint Submission Process

1. Please contact our support team via Live Chat first.
2. Please provide a detailed description of the issue, your account number, and any relevant screenshots.
3. An initial response will be provided by support within 48 hours.
4. For complex complaints, a final resolution will be provided within 7 business days.
5. If you are not satisfied with the resolution, you may submit a formal complaint via email.